Delivery and Returns
I ship all orders, both within Ireland, and internationally, using tracked and insured post through An Post.
Prints are packaged securely and posted in a tube. I am extremely careful when packing prints and do my best to ensure that no damage will occur during postage.
For international orders, I cannot accept any additional taxes or charges. If this happens, it will be your liability.
Returns for items in perfect condition can be made within 30 days of your initial order. If you wish to make a return you must inform me in writing by email within 30 days of making your order. When making a return you must send the item using a fully tracked delivery service and appropriate insurance as I will not be held responsible for items missing or damaged on their return journey. Please note, I cannot accept returns unless you have kept the original packaging or have sourced equivalent and are able to repackage the item securely using this.
You will be given the option of an exchange or I will refund your payment minus postage. I would aim to reimburse you within 14 working days. Items made to order are not subject to returns. For example, any artwork printed to order will be non-returnable. Due to monitor settings colours may vary slightly from the colours you see on screen. However if large variations occur, I will advise before shipment.
Damaged items must be notified with 10 days of receiving the artwork. After this point I cannot offer a refund or replacement.
Handling your print
When removing your print reach in with clean hands and gently twist the print to make it smaller, slowly pull the print out from the centre. DO NOT pull quickly at a corner as you may create creases or buckles!
Variations and inconsistencies
All of my screen prints are hand-printed by me personally. I take great pride in the craft of printing, but it is a manual process, and subject to the idiosyncrasies of the human doing the printing. There will be some variation in editions of print – each one is unique in some, generally small, aspect. Likewise Riso prints are prone to variation – registration may float to a degree, and ink roller textures and graininess are a part of that process’ charm and appeal.
Images on the web site are indicative of the work you will receive, and will have been faithfully photographed, but monitors and devices will vary in how accurately they present colours and tones. If colour accuracy is highly important to you, I suggest you look at the images on more than one device/computer, to reassure yourself.
Sizing for framing
Print measurements are generally provided on the basis of page size, as opposed to image dimensions – which may be quite fluid in some cases.
I would advise that you wait until you have received your order and measured your print before purchasing a frame so that you can ensure you have the right fit to your preferences.